Insight Protection

Monitoring

Monitoring of your security system means that a Security Control Room will actively communicate with your system to ensure that it is working effectively.  There are a number of ways this can happen.

Back to Base Dial Up

Using your existing phone line the Security Control Room will dial up your alarm system on a regular basis to ensure the phone line is working correctly. If there is no signal, which could be caused by a number of reasons, such as a Telstra line fault, or a Burgular has cut the line, you or your nominated contact will be notified immediately that there is a problem with the line.

In the event that an alarm signal is generated by your system, the phone line will transmit the issue to the Security Control Room, who will then respond accordingly.  You choose whether the initial response is just a phone call to let you know, or whether a Patrol or the Police should be notified to attend. You decide what action should be taken.

GSM

This service is similar to the above except there is no need for a land line phone line. This service uses mobile phone technology. As a result, if your property or business does not have a phone line, you will still receive the same level of protection from the Security Control Room.

Having the Security Control Room linked to your alarm system will also enable you to be notified if there any problems with your system, such as a low battery or any sensor issues that you may not have previously noticed.  They are also able to provide you with a number of reports on the security of your property/business so that you know exactly who has been in there and when, for example;

Logging of opening and closing times

User code identification